Vinted users have been reacting angrily after an update resulted in listings displaying inaccurate size information.
The second-hand shopping app has updated its sizing categories for women's and children's garments but did not contact all users about the change.
Social Media Response
Countless users and merchants are expressing on platforms stating that platform listings now display a modified sizing category compared to what was initially listed because of the remapping.
Vinted explained the revised method more closely matches comparable marketplaces.
The platform has recommended to examine their items and manually change the size when needed, resulting in member annoyance.
Sizing System Updates
Before the change, the sizes had both one number and one letter, for instance S/8 or M/10.
The new system has a letter and a range such as S/UK 8-10.
In some cases, the sizing has been recategorised - like an L measurement used to be a 12 but currently displays as UK 16-18.
User Experiences
One content creator, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, located in Scotland, said garments she listed on Vinted with size 14 labels were displaying on the service as size 20–22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she stated.
Manual Updates
Charlotte Lunn, based in Derby, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"This situation is especially annoying, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she said.
Platform Context
The app has more than 100 million members, with 18 million British users.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance where an unanticipated change to the app has proved unpopular: last year, Vinted reversed a change to its shipping options due to shopper criticism.
